Category Archives: In-House Debt Collection Strategies

Tips and strategies for streamlining your in-house debt collection processes

What to do if a customer files for bankruptcy

As a business owner, you always hope your customers will be financially stable and able to pay. Unfortunately, some customers will end up filing for bankruptcy. This can be a stressful time, especially if it was one of your more … Continue reading

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Setting Priorities To Get The Job Done

Most industries are feeling the squeeze. “Downsizing” is the new buzzword that describes what many face: More work with fewer hands to do it. It’s no wonder so many feel overwhelmed at work. Working efficiently should be part of our … Continue reading

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Spot Fraud Fast

  Fraudulent orders cost businesses millions every year. Spotting fraud and stopping it in its tracks takes a keen eye and a skeptical outlook. These following 3 flags serve as a starting place for spotting fraud: Flag 1. A signed … Continue reading

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Customer In Need of Help?

When a customer is up to their credit limit, they may be in need of help. Quite often, when one of your customers is up to his knees in financial trouble, he’s also up to his chin in embarrassment. As … Continue reading

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Your Winning Staff: How To Keep Them Moving Forward

Your team means everything to your bottom line. Therefore, keeping them motivated, challenged, and positive should be a priority. There are a few very simple habits you can form that will help to create the work environment that promotes your … Continue reading

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Analyzing and Pursuing Past Due Accounts

You have an account that’s past due. But why? Why is the key question to answer before you make a move. Only with the answer can you come up with a solution to get the account back on track. The … Continue reading

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Negotiating With A Customer Takes Finesse

Negotiation is an art. It takes a boatload of finesse to negotiate successfully. Not only do you require a result in your favor, but you want to be fair to your customer, as well. When everybody wins, you’ve negotiated masterfully. … Continue reading

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Have You Organized Your Company for Success?

Credit Management Must Be Top Priority Many sales are made because the right amount of credit was extended at the right time. Conversely, many deals are lost for lack of an agreeable credit policy. Therefore, credit management must be top … Continue reading

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Millennials In The Boomer Workplace

We’re in a big transition period. The Millennial generation will make up over half of our work force in just a few short years. “Old schoolers” (ie Boomers) will soon be training this new generation in the work place … … Continue reading

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Negotiate With Savvy

Customer disputes require swift and savvy action. If you’re in a position to negotiate, follow these tips for success: BEFORE YOU BEGIN DISCUSSIONS Study the details Don’t make a phone call or set up a meeting until you have studied … Continue reading

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